Acceptable Use Policy

1. What the mailbox is for

The mailbox is for ordinary one-to-one and small-group professional correspondence. It is a working address for an individual lawyer, not a campaign platform, a shared inbox, or a sending service.

2. Prohibited uses

• Phishing, spoofing, impersonation, credential theft, malware, harassment, illegal content, and deceptive headers.
• Purchased, scraped, or rented recipient lists.
• Cold-email automation, sequences, bulk solicitation, newsletters, mail merge, lead generation, and commercial campaign tooling.
• Credential sharing, account resale, delegated access without approval, and attempts to send as another member.
• Content or handles that falsely imply a court, regulator, firm, government, specialty, jurisdiction, or endorsement.
• Use that threatens the registry, the mailbox provider, or the shared domain's reputation.

3. Sending limits

The following planned limits take effect only as the contracted mailbox provider can enforce and report them per mailbox; final numbers are confirmed against the signed provider contract before activation exists. They protect the shared sending reputation of one domain, not to ration ordinary practice; a member who reaches a limit through legitimate use may ask support to review it. Any change to these numbers is announced to members before it takes effect.

• 100 outbound recipient deliveries per member per rolling 24 hours. Each recipient is counted, not each message.
• 10 recipients per message.
• No bulk upload, no API sending, no member SMTP relay credentials beyond isolated standard mailbox access, no automated sequence features, and no BCC fan-out.
• Lower temporary limits for newly activated or recently recovered accounts, where provider controls allow.

4. Handles and display names

A handle or display name may not falsely imply a firm, court, regulator, government office, public official, specialty, certification, or another person's identity - even when it is syntactically valid. The From display name defaults to the member's verified professional name; a documented professional variant is permitted, but a firm, role, credential, or government title that has not been approved is not. Members remain responsible for state-required advertising disclosures and responsible-lawyer information in what they send.

5. Enforcement and appeal

• Restrictions are proportionate to the risk: the narrowest restriction that addresses the problem is applied first.
• Every abuse suspension has a logged reason and an appeal path. An abuse investigation reaches a reasoned decision within a bounded period - normally seven days - rather than lingering.
• Serious phishing, malware, impersonation, or legal compulsion may require immediate termination.
• Billing during an investigation follows the disclosed lifecycle rules: restricted time is credited when a member is cleared, and confirmed serious violations stop future billing. See the Membership Terms and Refund Policy.

6. Reporting abuse

Abuse will be reportable from the portal and through an operator-controlled, monitored abuse route published on the Contact page once it exists - no reporting address is published before someone is actually reading it. Include the full message headers where you can, and do not include privileged client material. Admitted will act on a confirmed report against a member address under the restriction and suspension rules in the Membership Terms, with a logged reason and a correction or appeal path.